Legal

Privacy Policy

This policy explains how Urio handles information across the website, waitlist, integrations, and AI-assisted property operations.

Information we collect

We collect the details you submit through the site, including your name, contact information, company details, message content, and attribution data that helps us understand how you found Urio.

How we use information

We use this information to respond to requests, provide and improve Urio, understand demand for our services, protect the site, and prepare relevant onboarding or support conversations.

AI processing

Urio may process operational context, guest communication, property details, and connected-system data to draft responses, coordinate work, summarize activity, and automate approved workflows.

Sharing

We share information with service providers, integration partners, and infrastructure vendors when needed to operate Urio. We may also disclose information when required by law or to protect rights, safety, and security.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration.

Your choices

You can contact us to request access, correction, deletion, or other handling of your information, subject to legal and operational limits.

Questions about privacy? Contact the Urio team.